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Earthwave Support for all of your DSL and Email questions.

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DSL SUPPORT

Need to setup your DSL connection? Click here to read instructions on setting up both a Static or Dynamic connection, and instructions for connecting to the internet with Windows 98/Me/XP/2000 and also Mac OS 8/9/X.

 
E-MAIL SUPPORT
Need to setup your e-mail? Click here for our Incoming and Outgoing Mail Server address and instructions for getting e-mail with Outlook, Outlook Express, Max OS X Mail, Eudora and Netscape Mail.
 
Helpful Software
Protect and supercharge your Internet experience. Stop pop-ups, virus and spyware programs, and enjoy your service more.
 
Rebate Links

SDSL router Netopia
SDSL router Efficient Networks

Miscellaneous
 
SALES:      solutionsearthwave.net
BILLING:   billingearthwave.net
SUPPORT:  

supportearthwave.net

Please note: The majority of connection problems can be solved by simply rebooting your DSL equipment or even your computer. If necessary unplug the device and plug it back in.

We try to make our friendly technical support team as accessible as possible. Service monitoring and emergency response is 24x7. We have the following live technical support hours:

Monday Through Friday: 9:00am to 8:00pm
Weekends provide limited live support hours with call backs.

 

Phone: 202-266-3377

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