Our help desk support services provide immediate “remote assistance” for the majority of desktop and server based issues. With your permission our engineer will access, diagnose, and repair your machine, remotely. This service allows you and your staff to fix that pesky problem in a hurry without the need for an onsite visit.
The help desk service solves most end-user problems. If additional support is necessary on-site technical staff can be dispatched.
Your help desk is completely customizable. Specialized support is also available. The general support department is trained to resolve the most common technology issues, including:
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Microsoft Windows Operating Systems |
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Office programs including Microsoft Office |
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Microsoft Windows 2003 Server with Active Directory |
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Email issues and mailbox setup |
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VPN and connectivity programs |
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And more... |
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Available nationwide.
Learn more by speaking to a representative today: (202) 266-3377. Or visit our contact us page. We look forward to working with you.