Welcome to Earthwave
Earthwave

Addresss:

Earthwave Corporation
1718 M Street N.W. #145
Washington, DC     20012

Telephone:

(202) 266-3377
(800) 444-9018

Email:

solutionsearthwave.net
billingearthwave.net
supportearthwave.net



Common Solution

Connectivity :

Most connectivity issues are solved by rebooting the computer and/or by powering on and off the router.


Email Help

General support hours are from 8:30am to 6:30pm EST.


1) Open Outlook.



2) From the Tools menu, select Services.

Note: If you do not see Services listed, select Accounts.



3) Click once on Internet E-mail to highlight it.
4) Click on the Properties button.


Note: If Internet E-mail is not listed:
1) Click on the Add button.



2) Click once on Internet E-mail to highlight it.
3) Click OK.



5) In the Mail Account text box, type earthwave.net.
6) In the Name text box, type your name.
7) In the Organization text box, type in your organization or you can leave this field blank.
8) In the E-mail address text box, type your e-mail address. (For example: memberid@earthwave.net)
9) In the Reply address text box, type your e-mail address. (For example: memberid@earthwave.net)
10) Select the Servers tab.



11) In the Outgoing mail (SMTP) text box, type smtp.earthwave.net.
12) In the Incoming mail (POP3) text box, type pop.earthwave.net.

Outlook 98 users:
Under "Incoming Mail Server," check the circle next to Log on using.


Warning!
Do not check the circle next to Log on using Secure Password Authentication.


13) In the Account name text box, type your entire email address.
14) In the Password text box, type your password.
Note: This feature is optional. Leave this field blank, if you want Outlook to prompt you for your password each time you access your e-mail.

15) Select the Connection tab.



16) Under "Connection," check the circle next to Connect using my local area network (LAN).
17) Select the Advanced tab.



18) In the Outgoing mail (SMTP) text box, type 25.
19) In the Incoming mail (POP 3) text box, type 110.
20) Click OK to exit.

** You are almost done. One more setting is requires. Please setup your email outgoing server authenication click here.

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