Network and Computer Support Overview
Earthwave aims to develop a very close relationship with our clients. We take the responsibility of making sure that your computer systems are up-to-date and stable. Each piece of equipment and software technology that you rely on is vigorously maintained.
Our consultants will help you structure the services you need to help you prevent problems from occurring in the first place.
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Business technology consulting and management |
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On-site and remote maintenance visits |
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Emergency support coverage for critical business systems |
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Monitoring and alert services |
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Remote user assistance |
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The Earthwave team is composed of experienced and certified engineers and technicians with wide areas of expertise ranging from LAN/WAN design, network security, to software architecture and business process development.
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Network Services, Systems Management and Information Security |
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Database, Email, Firewall and Application Servers |
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Enterprise Tape Storage Strategies and Solutions |
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Exchange Enterprise Email System Deployment and Conversions |
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Websense Web Filtering and Web Security Installation |
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Microsoft Windows 2003 Server with Active Directory |
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Wireless Connectivity |
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Infrastructure Switching and Routing |
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Secure Remote Access Solutions |
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WAN Infrastructure |
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Intrusion Detection with Cyber Inspector |
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Remote and On-site Service
Remote Services - If you require a dedicated maintenance support team of engineers who can respond at a moment's notice-day and night-Remote Support is the answer. Earthwave’s highest level of Remote support, Remote Support provides 24-hour, on-call support with a guaranteed one hour response time.
On-site Support - Provides around-the-clock, on-site network maintenance and operating software support for your business' outsourced IT assets, on-site engineers and a four-hour guaranteed response.
On-site service is only available in the Washington, DC Metropolitan area.
Let us provide a FREE Network Assessment. If you would like a no cost and no obligation written evaluation of your network, contact our Sales Department at: (202) 266-3377. Or visit our contact us page. We look forward to working with you.